We’re always looking for ways to improve your experience.
If you have any suggestions, comments, or feedback, we’d love to hear from you.
How to provide feedback
In person
Speak to your
- Ability Rise Accommodation and Care SIL Manager,
- Service Coordinator or
- support worker.
By phone
Call Rujun our Service Manager at 0452 287 122
or Joe our Operations Manager at 0434 539 558.
Send an email to admin@abilityrise.com
Online
If you’re an NDIS participant, you can also make a complaint directly to the NDIS Quality and Safeguards Commission by calling 1800 035 554 (TTY 133 677; interpreters can be arranged) or visiting their website at www.ndiscommission.gov.au. You can also speak directly to the National Disability Insurance Agency (NDIA) by calling 1800 800 110 or visiting one of their offices in person or their website at www.ndis.gov.au.